Return policy
His and Hers Cleaning Solutions LLC offers a 14-day return policy for unused items purchased from our website. If you are not completely satisfied with your purchase, you may return the item(s) within 14 days of delivery. Please note, the item(s) must be unused and returned in the original packaging.
To initiate the return process, please contact our customer service team at 1-631-867-6534 or by email at customerservice@hisandherscleaningsolutions.com to inform them of your decision to return the item(s). Our team will provide you with additional instructions and a return authorization number that must be included with your return package.
It is important to note that the customer is responsible for the postage and return shipping fee associated with the unwanted item(s). Furthermore, His and Hers Cleaning Solutions LLC reserves the right to refuse a return if the item(s) returned do not meet the requirements mentioned in our policy.
Upon receiving your returned item(s), our customer service team will inspect the product(s) to ensure that they remain in unused condition and with original packaging. If the items are properly returned, we will issue a refund to the payment method used at the time of purchase.
We understand that our customers’ satisfaction is paramount, and we are committed to ensuring that our return process is as smooth and hassle-free as possible. We hope that this return policy provides you with added peace of mind and trust in our products and services. Please do not hesitate to contact our customer service team if you have any questions, comments, or concerns.
Sincerely,
His and Hers Cleaning Solutions LLC.